Data Security Incident

Sure Title Company, LLC Notifies Individuals of Data Security Incident

Sure Title Company, LLC (“Sure Title”) is committed to
maintaining the privacy and security of personal information. Sure Title
recently notified individuals of a data security incident involving
unauthorized access to a compromised email account.

Upon learning of this issue, Sure Title immediately began
efforts to remediate the issue and commenced a prompt and thorough
investigation. As part of the investigation, Sure Title worked very closely
with external cybersecurity professionals experienced in handling these types
of incidents. After an extensive forensic investigation and manual document
review, Sure Title discovered on March 21, 2023 that two Sure Title email
accounts which were accessed between May 4, 2022 – June 28, 2022 contained a
limited amount of personal information. Sure Title has not confirmed misuse of
the impacted data. However, out of an abundance of caution, Sure Title is
issuing notices to anyone whose information was contained in the impacted data
for whom it has a last known address.

The impacted data contained the personal information of certain individuals,
including their names, Social Security numbers, driver’s license number/state
identification number, passport, financial account information, credit card/debit card
information. Not all data elements were exposed for all individuals.

Sure Title has no evidence that any data has been misused.
Nevertheless, Sure Title encourages impacted individuals to take actions to
help protect their personal information. These actions include placing a fraud
alert and/or security freeze on their credit files, and/or obtaining a free
credit report. Additionally, individuals should always remain vigilant in
reviewing their financial account statements and report any suspicious activity
to the proper authorities.

Sure Title remains fully committed to maintaining the
privacy of personal information in its possession and has taken many
precautions to safeguard it, including continually evaluating and modifying its
practices and internal controls.

For further
questions about this incident, or to determine if you are affected, you may
contact the dedicated response line at 866-869-1641 available Monday through
Friday, 8:00 am – 5:30 pm Central Time.

– OTHER IMPORTANT
INFORMATION –

 Placing a Fraud Alert on Your Credit
File.

 You may place
an initial one (1) year “fraud alert” on your credit files, at no charge.  A fraud alert tells creditors to contact you
personally before they open any new accounts. 
To place a fraud alert, call any one of the three major credit
bureaus at the numbers listed below.  As
soon as one credit bureau confirms your fraud alert, they will notify the
others. 

Placing a Security Freeze on Your
Credit File.

If you are
very concerned about becoming a victim of fraud or identity theft, you may request a “security freeze” be placed on your
credit file, at no charge. A security freeze prohibits, with certain specific
exceptions, the consumer reporting agencies from releasing your credit report
or any information from it without your express authorization. You may place a
security freeze on your credit report by contacting all three nationwide
credit reporting companies at the numbers below and following the stated
directions or by sending a request in writing, by mail, to all three
credit reporting companies:

 In order to
place the security freeze, you’ll need to supply your name, address, date of
birth, Social Security number and other personal information.  After
receiving your freeze request, each credit reporting company will send you a
confirmation letter containing a unique PIN (personal identification number) or
password.  Keep the PIN or password in a safe place.  You will need
it if you choose to lift the freeze.

Obtaining a Free Credit
Report.

Under federal law, you are
entitled to one free credit report every 12 months from each of the
above three major nationwide credit reporting companies. Call 1-877-322-8228 or request your free
credit reports online at www.annualcreditreport.com.  Once you receive your credit reports, review them for discrepancies.
Identify any accounts you did not open or inquiries from creditors that you did
not authorize.  Verify all information is
correct.  If you have questions or notice
incorrect information, contact the credit reporting company.

Additional Helpful Resources.

Even
if you do not find any suspicious activity on your initial credit reports, the
Federal Trade Commission (FTC) recommends that you check your credit reports
periodically.  Checking your credit
report periodically can help you spot problems and address them quickly.

If
you find suspicious activity on your credit reports or have reason to believe
your information is being misused, call your local law enforcement agency and
file a police report.  Be sure to obtain
a copy of the police report, as many creditors will want the information it
contains to absolve you of the fraudulent debts.  You may also file a complaint with the FTC by
contacting them on the web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT
(1-877-438-4338), or by mail at Federal Trade Commission, Consumer
Response Center,
600 Pennsylvania Avenue, NW, Washington, DC 20580.  Your complaint will be added to the FTC’s
Identity Theft Data Clearinghouse, where it will be accessible to law
enforcement for their investigations.  In
addition, you may obtain information from the FTC about fraud alerts and
security freezes.

If your personal information
has been used to file a false tax return, to open an account or to attempt to
open an account in your name, or to commit fraud or other crimes against you,
you may file a police report in the city in which you currently reside.

Iowa Residents: You may contact law enforcement or
the Iowa Attorney General’s Office to report suspected incidents of identity
Theft:  Office of the Attorney General of
Iowa, Consumer Protection Division, Hoover State Office Building, 1305 East
Walnut Street, Des Moines, IA 50319, www.iowaattorneygeneral.gov, Telephone: 515-281-5164.

Maryland Residents: You may obtain information about
avoiding identity theft from the Maryland Attorney General’s Office: Office of
the Attorney General of Maryland, Consumer Protection Division, 200 St. Paul
Place, Baltimore, MD 21202, www.oag.state.md.us/Consumer, Telephone: 888-743-0023.

Massachusetts Residents: Under Massachusetts law, you have
the right to obtain a police report in regard to this incident. If you are the
victim of identity theft, you also have the right to file a police report and
obtain a copy of it.

New York Residents: You may obtain information about
preventing identity theft from the New York Attorney General’s Office: Office
of the Attorney General, The Capitol, Albany, NY 12224-0341; https://ag.ny.gov/consumer-frauds-bureau/identity-theft; Telephone: 800-771-7755.

North Carolina Residents: You may obtain information about
preventing identity theft from the North Carolina Attorney General’s Office:
Office of the Attorney General of North Carolina, Consumer Protection Division,
9001 Mail Service Center, Raleigh, NC 27699-9001, www.ncdoj.gov/, Telephone: 877-566-7226 (Toll-free within North Carolina),
919-716-6000.

Oregon Residents: You may obtain information about
preventing identity theft from the Oregon Attorney General’s Office: Oregon
Department of Justice, 1162 Court Street NE, Salem, OR 97301-4096, www.doj.state.or.us/, Telephone: 877-877-9392

Washington D.C. Residents: You may obtain information about
preventing identity theft from the Office of the Attorney General for the
District of Columbia, 400 6th Street NW, Washington D.C. 20001, https://oag.dc.gov/consumer-protection, Telephone: 202-442-9828.

New Mexico Residents: You have rights under the federal
Fair Credit Reporting Act (FCRA). These include, among others, the right to
know what is in your file; to dispute incomplete or inaccurate information; and
to have consumer reporting agencies correct or delete inaccurate, incomplete,
or unverifiable information. For more information about the FCRA, please visit www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf or www.ftc.gov.

In Addition, New Mexico Consumers
Have the Right to

Obtain a Security Freeze or Submit a
Declaration of Removal

As noted above,
you may obtain a security freeze on your credit report to protect your privacy
and ensure that credit is not granted in your name without your knowledge. You
may submit a declaration of removal to remove information placed in your credit
report as a result of being a victim of identity theft. You have a right to
place a security freeze on your credit report or submit a declaration of
removal pursuant to the Fair Credit Reporting and Identity Security Act.

The security
freeze is designed to prevent credit, loans, and services from being approved
in your name without your consent. When you place a security freeze on your
credit report, you will be provided with a personal identification number,
password, or similar device to use if you choose to remove the freeze on your
credit report or to temporarily authorize the release of your credit report to
a specific party or parties or for a specific period of time after the freeze
is in place. To remove the freeze or to provide authorization for the temporary
release of your credit report, you must contact the consumer reporting agency
and provide all of the following:

1. The unique personal identification number, password, or similar device
   provided by the consumer reporting agency;
2. Proper identification to verify your identity; and
3. Information regarding the third party or parties who are to receive
   the credit report or the period of time for which the credit report may be
   released to users of the credit report.

A consumer
reporting agency that receives a request from a consumer to lift temporarily a
freeze on a credit report shall comply with the request no later than three
business days after receiving the request. As of September 1, 2008, a consumer
reporting agency shall comply with the request within fifteen minutes of
receiving the request by a secure electronic method or by telephone.

A security freeze
does not apply in all circumstances, such as where you have an existing account
relationship and a copy of your credit report is requested by your existing
creditor or its agents for certain types of account review, collection, fraud
control, or similar activities; for use in setting or adjusting an insurance
rate or claim or insurance underwriting; for certain governmental purposes; and
for purposes of prescreening as defined in the federal Fair Credit Reporting
Act.

If you are
actively seeking a new credit, loan, utility, telephone, or insurance account,
you should understand that the procedures involved in lifting a security freeze
may slow your own applications for credit. You should plan ahead and lift a
freeze, either completely if you are shopping around or specifically for a
certain creditor, with enough advance notice before you apply for new credit
for the lifting to take effect. You should contact a consumer reporting agency
and request it to lift the freeze at least three business days before applying.
As of September 1, 2008, if you contact a consumer reporting agency by a secure
electronic method or by telephone, the consumer reporting agency should lift
the freeze within fifteen minutes. You have a right to bring a civil action
against a consumer reporting agency that violates your rights under the Fair
Credit Reporting and Identity Security Act.

To place a
security freeze on your credit report, you must send a request to each of the
three major consumer reporting agencies: Equifax, Experian, and TransUnion. You
may contact these agencies using the contact information provided above.

Rhode Island Residents: 
You may contact law enforcement, such as the Rhode Island Attorney
General’s Office, to report incidents of identity theft or to learn about steps
you can take to protect yourself from identity theft. You can contact the Rhode
Island Attorney General at: Rhode Island Office of the Attorney General, 150
South Main Street, Providence, RI 02903, www.riag.ri.gov, 401-274-4400.

As noted above,
you may obtain a security freeze on your credit report to protect your privacy
and ensure that credit is not granted in your name without your knowledge. You
have a right to place a “security freeze” on your credit report pursuant to
chapter 48 of title 6 of the Identity Theft Prevention Act of 2006.

The security
freeze is designed to prevent credit, loans, and services from being approved
in your name without your consent. When you place a security freeze on your
credit report, within five (5) business days you will be provided a personal
identification number or password to use if you choose to remove the freeze on
your credit report or to temporarily authorize the release of your credit
report for a specific period of time after the freeze is in place. To provide
that authorization, you must contact the consumer reporting agency and provide
all of the following:

1. The unique
   personal identification number or password provided by the consumer
   reporting agency.
2. Proper identification to verify your identity.
3. The proper information regarding the period of time for which the
   report shall be available to users of the credit report.

A consumer
reporting agency that receives a request from a consumer to temporarily lift a
freeze on a credit report shall comply with the request no later than three (3)
business days after receiving the request.

A security freeze
does not apply to circumstances where you have an existing account relationship
and a copy of your report is requested by your existing creditor or its agents
or affiliates for certain types of an account review, collection, fraud
control, or similar activities.

If you are
actively seeking a new credit, loan, utility, telephone, or insurance account,
you should understand that the procedures involved in lifting a security freeze
may slow your own applications for credit. You should plan ahead and lift a
freeze — either completely, if you are shopping around, or specifically for a
certain creditor — with enough advance notice before you apply for new credit
for the lifting to take effect.

You have a right
to bring a civil action against someone who violates your rights under the
credit reporting laws. The action can be brought against a consumer reporting
agency or a user of your credit report.

To place a security
freeze on your credit report, you must send a request to each of the three
major consumer reporting agencies: Equifax, Experian, and TransUnion. These
agencies can be contacted using the contact information provided above.

In order to
request a security freeze, you may need to provide the following information:

1. Your full name (including middle initial as well as
   Jr., Sr., II, III, etc.);
2. Social
   Security number;
3. Date of
   birth;
4. Complete
   address;
5. Prior
   addresses;
6. Proof(s) of
   identification (state driver’s license or ID card, military
   identification, birth certificate, etc.);
7. If you are a
   victim of identity theft, a copy of either the police report,
   investigative report, or complaint to a law enforcement agency concerning
   identity theft.

There was 1 Rhode
Island resident impacted by this incident.